Utility & Finance Coordinator

Position Details

• Department: Corporate Services
• Employment Type: Full-time
• Contract Type: Permanent
• Engagement Type: Permanent
• Hours of Work: 37.5 per week
• Work Location: Main municipal office
• Salary Range: $64,486.50 to $76,771.50 per year
• Closing Date: October 14, 2026

Position Summary

The Utility & Finance Coordinator works in the Finance department and administers accounts payable and accounts receivable activities, including water and wastewater billing and collections, and additional finance tasks. This position provides excellent customer service to internal and external customers.

Responsibilities

• Administer, coordinate, ensure accuracy, compliance and continuous improvement of the Municipality's utility billing and collection function, including timely billing, revenue collection, and maintenance of customer records.
• Issue water bills accurately and implement municipal water rates as per the approved by-law.
• Reconcile water consumption data with water meter software and manage overdue accounts through billing statements and collection activities.
• Review outstanding revenue accounts and take measures such as collection, transferring to property tax account, or write-offs.
• Process changes in water information such as customer name, address, tenant, banking, and property splits; coordinate with customer accounts.
• Coordinate with Public Works and Engineering on monthly readings and adjustments.
• Provide customer service to explain water bills and educate on water consumption.
• Organize and schedule new water installations and final meter reads.
• Prepare and deactivate accounts and billings with proportioned consumption and conduct ongoing water cost analysis.
• Administer and coordinate the Municipality's Accounts Payable function: receive, code, post invoices; issue cheques; process online and EFT payments.
• Maintain the accounts payable workflow management system and collaborate with IT on improvements.
• Review accounts payable coding for other departments for accuracy.
• Reconcile accounts payable sub-ledger to the general ledger monthly and maintain filing.
• Follow-up with suppliers on invoice issues and payment inquiries.
• Assist departments in adhering to procurement policy and approval limits.
• Assist with year-end closing, preparing statements, reports, and yearly audit as required.
• Prepare daily bank and credit card uploads; report returned payments.
• Assist other customer service roles as required.
• Support general accounting functions such as credit card administration, prepaid expenses, and accruals.
• Contribute to departmental goals and recommend improvements to utility billing and accounts payable processes.
• Perform special projects and other assigned duties according to corporate objectives.

Qualifications & Experience

• College diploma in Business with accounting coursework.
• 3-4 years progressive experience with computer systems and operations related to accounts payable/receivable and accounting functions.

Skills & Abilities

• Proficient with computer systems, financial/taxation software, Microsoft Office, and online services.
• Ability to work independently following procedures and protocols.
• High attention to detail in reviewing and processing accounts payable.
• Advanced customer service skills with the ability to diffuse conflict.

Other Requirements

• Valid Ontario class G driver’s license in good standing.
• Criminal Record Check.

Hours & Conditions of Work

Normal work hours are 37.5 per week, Monday to Friday. This position primarily works in the main municipal office.