Skate Patroller, Assistant

Position Details

• Vacancy Type: Seasonal
• Number of Positions: 12
• Closing Date: 11/02/2026
• Hourly Rate: $19.21 - $22.88
• Hours of Work: Up to 40 hr/week
• Work Location: Civic Centre
• Work Structure: On-site
• Organization Unit: CMS/Downtown Parks - Casual
• Department/Division/Section: CMS/Community Services Dept, CMS/Parks, Forestry & Environment, Parks Operations
• Union Status: Non Union

Job Summary

Be the calm in the chaos and the energy behind the edge! As a Skate Patroller, you’ll be the frontline ambassador of safety and fun during outdoor public skates—ensuring every glide, spin, and stumble happens in a secure and welcoming environment. You’ll monitor the ice with confidence, uphold the Skaters Code of Conduct, and help skaters of all ages enjoy their time with ease and respect.

If you love being active, enjoy working with people, and thrive in fast-paced outdoor settings, this is your chance to make winter magic happen—one safe skate at a time.

Duties and Responsibilities

• Ensure the delivery of a comprehensive Public Skating Program during Public Skates to meet participants’ needs through monitoring compliance with the Skaters Code of Conduct, ongoing supervision, and excellent customer and staff relations.
• Ensure participants are wearing appropriate equipment for the program.
• Deal with customer service issues and escalate them to Operations Staff.
• Assist in conducting safety checks of ice conditions.
• Monitor use of allowed equipment.
• Ensure the ice is clear before and after each skate.
• Help maintain a clean and safe facility.
• Perform first aid and assess accidents and incidents.
• Ensure Accident/Incident forms are completed and submitted.
• Maintain an ongoing inventory of first aid equipment.
• Communicate any issues to Operations Staff.
• Assist with Parks maintenance tasks, including litter pick-up, snow removal/de-icing, and event set-up.

Skills and Qualifications

• Must be a minimum of 15 years of age by the start of the Skate Patroller employment season (November 21, 2026).
• Must hold a valid Emergency or Standard First Aid Certificate with CPR B or C certification from the Lifesaving Society, Canadian Red Cross Society, St. John’s Ambulance, or the Canadian Ski Patrol. Certification must be recognized by WSIB and valid during the employment period; it is provided at the employee’s expense.
• Strong skating skills and knowledge of safe on-ice practices.
• Exposure to cold temperatures and inclement weather.
• Willingness to work at other outdoor rink locations as required.
• Shift work is required, including evenings, weekends, and holidays.
• Employment offer is conditional upon successful completion of a Vulnerable Sector Check (Level III) from an acceptable police service, at your own expense.

Additional Information

Applicants applying to this posting may be considered for the same position(s) should another vacancy occur within six months from the date of this posting, unless the requirement to repost is expressed differently in a Collective Agreement.

If selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible.

If selected for an interview, you are expected to disclose all current positions held in the City, whether full time or part time.

Artificial Intelligence

The City of Mississauga may use artificial intelligence (AI) technology in sourcing and/or screening candidates for some positions; however, it is not used in selecting final candidates.

Candidates are expected to complete interviews independently to ensure an equitable assessment. The use of AI-generated responses, AI assistants, transcription tools, or third-party coaching technologies during interviews is prohibited, unless supported by an approved accommodation, and may result in disqualification from the recruitment process.

Accommodations

The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in its selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection, and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection, and/or assessment process, please complete the Accommodation Request Form and email it to recruitment.accommodation@mississauga.ca.

Equity, Diversity and Inclusion

The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity, and inclusion which broadly reflects the communities and residents it serves. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain, and support the growth of diverse talent.