Job Description

Position Details

Location: Amherstview
Closing Date: 2026-10-25
Employment Type: Part-time
Contract Type: Permanent
Engagement Type: Permanent
Department: Parks & Recreation
Hours per Week: 24
Work Location: On-Site

Overview

It’s an exciting time to join Loyalist Township! Be part of something new and make a splash in your community at our brand-new aquatics facility at the WJ Henderson Community Centre. If you’re passionate about water safety, teamwork, and creating a fun, welcoming environment—this is your moment. Dive in and join us today!

This is a permanent, part-time opportunity, working 24 hours per week.

Posting will automatically close at 12:00 A.M. on October 26, 2026. Please submit your application by 11:59 P.M. on Sunday, October 25th.

This role is an integral part of service delivery for residents and visitors of Loyalist Township. Reporting to the Aquatics Coordinator, the Head Guard is responsible for providing a safe aquatic environment and the delivery of quality pool programs, including guarding, instructing, supervising programs and on deck staff in the absence of the supervisor, and carrying out other operational duties as directed. The delivery of these programs plays a key role in building a strong community as part of the Corporate Strategic Plan by strengthening and promoting quality of life, health and wellbeing.

About You

You are passionate about providing the public and your co-workers with exceptional customer service experiences and keeping everyone safe at the pool. You enjoy being the face of the Township and exceeding expectations. You value making a difference for the public and aspire to grow as a member of the broader Loyalist Township team and contribute to a great work environment.

About Us

This role is an essential part of our Recreation team. We value respect and working together. We also like to have fun while accomplishing great things for our residents!

Responsibilities

Provide a fun and safe aquatic environment for patrons.
Demonstrate exceptional customer service.
Enforce pool rules and policies in a polite and professional manner.
Ensure that all equipment is in working order, in place and that the proper guarding positions are taken before patrons enter the water.
Report any broken or damaged equipment to the supervisor, clean equipment, and perform maintenance tasks such as keeping the deck tidy and organized when not guarding or instructing.
Maintain order and discipline in all areas by continually monitoring the pool area and periodically checking the change rooms. This includes enforcing pool rules and policies in a polite and professional manner.
Verify that aquatic staff have completed all necessary checklists and daily documentation including but not limited to opening/closing checklists, equipment maintenance logs, and rescue logs.
Review and approve instructor report cards at the end of each lesson session.
Provide direct supervision and leadership support to aquatic staff and patrons in the absence of the supervisor.
Complete administrative tasks such as accident/incident reports, daily Head Guard shift logs, and daily communications updates to the supervisor.
Respond to all emergencies, incidents, and events in the Aquatic facility according to your certification standard and legislative requirements.
Attend and assist in leading in-service training sessions.
Work as part of a team; communicate effectively with staff, volunteers, and patrons in all situations.

Qualifications

Education

National Lifeguard Award (NL).
Lifesaving Society Swimming Instructor
Standard First Aid with CPR C (minimum) from WSIB recognized certifying body.
Lifesaving Society Aquatic Supervisor Training
Qualifications must be kept current.

Knowledge/Skill/Ability

Exhibit outstanding public relations skills in all interactions.
Passionate about providing exceptional customer service experiences.
Highly self motivated and able to work independently in a team environment with a demonstrated ability to establish effective working relationships.
Ability to take initiative and complete work in a detail oriented and timely manner.
Ability to effectively multi-task
Ability to make quick decisions
Ability to command authority when providing direction to patrons
Ability to demonstrate skill in mentoring and supporting skill development amongst the staff they are supervising
Ability to work a varied schedule, including evenings, weekends and statutory holidays.

Other Requirements

Reliable transportation

Work Experience

Previous customer service experience
Two years experience working in aquatics as a lifeguard and program instructor/coach

Employment Level

Part-time

Wage Range

/Hour

Work Conditions

Indoor pool environment
Exposure to noise (patrons, whistles)
Exposure to chemicals used in the pool
Heat & humidity of pool environment
Must be able to stand/walk on pool desk for prolonged periods
Constant visual awareness of surroundings.

Working Relationships

Internal - other aquatics staff, Facility Operators, other recreation team members
External - Community groups, clubs, patrons and members of the public.

Eligibility Statement

All candidates must: be legally able to work in Canada.
Reliable transportation to get to and from work
Current CPIC and vulnerable persons check (if eligible to apply)

Note:

The job description reflects the primary duties and responsibilities of this position and should not be construed to describe in detail all duties and responsibilities of the job.

Equity Statement

In accordance with the Accessibility for Ontarians with Disabilities Act, Loyalist Township is pleased to accommodate the individual needs of applicants with disabilities within the recruitment and selection process. Please contact the Human Resources team at hr@loyalist.ca or 613-386-7351 ext. 149 if you require accommodation.

Please provide the information requested below. Once you submit your resume and cover letter, you will be transferred to our online recruitment software called WorkZoom. Please ensure pop-up blockers are disabled in order to view this screen. If you are not redirected to the candidate portal, check your junk/...