Centralized Supervisor, Maintenance and Facilities (LTCSS)

Position Details

• Department: Maintenance & Facilities
• Employment Type: Full-time
• Contract Type: Permanent
• Engagement Type: Permanent
• Work Location Type: On-Site
• Category: Infrastructure & Operations
• Subcategory: Facilities & Asset Maintenance
• Job Level: Supervisor / Lead

Position Summary

Reporting to the Manager, Maintenance & Facilities, the Centralized Supervisor, Maintenance & Facilities is responsible for delivering centralized support to the Maintenance & Facilities team. This includes oversight and coordination of the preventive maintenance program, management of external service contracts, procurement, asset management, delivery of minor capital projects, and the coordination of major capital project delivery, and emergency repair services.

The Centralized Supervisor provides front-line operational support to County homes and seniors service facilities as required, ensuring consistent, efficient, and responsive service across all locations. As a valued member of Long-Term Care and Seniors Services, the Supervisor demonstrates a strong commitment to resident safety and well-being by supporting the delivery of high-quality care aligned with the organization’s mission, vision, and values.

Duties and Responsibilities

• Provide oversight for all Maintenance and Facilities department responsibilities and issues at all County long-term care home and seniors services facilities.
• Ensure the property maintenance standards of the Corporation are maintained, supervised, and conducted in the most efficient manner, and in accordance with provincial legislation, municipal by-laws and relevant policies. Monitors and evaluate department-wide Quality/Risk Management program and statistical reports.
• Under the direction of the Manager, Maintenance & Facilities, assist to plan, implement, standardize, monitor, perform, and evaluate preventive maintenance programs for corporate building systems and equipment (heating, cooling, domestic water, electrical, plumbing, fire system, etc.).
• Lead the development and implementation of a centralized electronic preventive maintenance program (SAP), and support long-term care homes in its effective adoption and use.
• Oversee the daily operation of the Service Request System (SRS) for reactive maintenance, ensuring effective prioritization of work orders. Coordinate contractor procurement and scheduling as needed, and manage vendor relationships and service agreements.
• Provide leadership and oversight for special projects, emergent issues, and priority departmental initiatives to ensure timely and effective delivery.
• Responsible for maintaining the asset management database and make recommendations on short and long-term requirements for all assigned long-term care home and seniors services facilities, project priorities, implementation timing, relevant research, and budget estimates. Provide input to the Manager, Maintenance and Facilities on the long-term financial plan and annual budget. Assist client departments in this planning if required.
• Responsible for implementing and maintaining consistent fire safety procedures, security, and emergency preparedness program all long-term care home and applicable seniors’ services facilities. Develop and promote safe work practices which adhere to requirements of health and safety legislation and policies. Act as Safety Officer and implement maintenance and facilities policies and procedures with input from the County health and safety representative. Maintain compliance with all applicable Federal, Provincial and Municipal standards, regulations, and codes.
• Provide oversight on the safe use and care of facility equipment. Follow the established reporting procedure to report unsafe equipment or hazardous situations. Ensure all equipment and tools are maintained and repaired promptly to eliminate breakdown and safety hazards.
• Assumes responsibility for effective waste management, pest control, water supply, water temperature, air quality and maintenance services. Ensures maintenance services are regularly provided including, internal and external painting, furniture refinishing and repair.
• Ensure that grounds are maintained to established standards with regards to parking areas, walkways, grounds upkeep, landscaping, grass cutting, and snow removal. Procure and schedule contractors, manage existing agreements and work collaboratively to negotiate new contracts. Monitor, provide guidance and supervise all facilities related contracts.
• Lead the long-term care and seniors services disaster and emergency planning for the maintenance department in collaboration with local and emergency planning groups. In collaboration with the site Administrator(s) and the Emergency Management Department to coordinate activities in the event of an internal/external disaster.
• Implement risk management related activities for the assigned long-term care home and applicable seniors services facilities, in collaboration with Professional Practice as applicable, to optimize resident safety and mitigate risk related to training, physical plant, equipment, systems and processes, regulations, and legislation.
• Maintains inventories of departmental supplies ensuring adequate quantities are available. Purchase materials, supplies, and equipment according to needs, budget limitations across varying budgets and purchasing policy as approved by the site Administrator and/or the Director of Senior Services. Ensures that all facilities and maintenance products are labeled and safely stored in accordance with WHMIS standards and suppliers’ information.
• In collaboration with Finance, ensure appropriate tracking, removal, and disposal of County assets including all equipment, furniture, and fixtures in long-term care and seniors services department.
• Assist in designing, implementing, and coordinating daily, monthly, and annual maintenance programs. Coordinate assigned capital works projects including site inspections, directing contractors in completion of work, inspecting work in progress for adherence to specification by contractors and final inspection reports for deficiencies in all work.
• Provide coverage for the functions of the Manager, Maintenance & Facilities as required.