Job Description

Position Details

Job Type: Permanent, Full-Time
Hourly Wage: $44.20 [under review]
Deadline: Friday October 23, 2026
Department: Technology & Client Services
Work Location: Based out of Town Hall with regular visits to Town facilities

Job Summary

Reporting to the Manager Information Technology, the Business Analyst is a critical bridge between Technology & Client Services (TCS) and its client groups. The Business Analyst will:

Identify opportunities to improve municipal business processes, document business requirements, evaluate technology solutions, support organizational change initiatives, and assist departments in maximizing value from technology investments.
Support client needs, negotiate and build consensus between different client groups with diverse goals, and ensure that technical solutions meet business needs/objectives, corporate strategic directions, and capabilities delivered by TCS. The result is project delivery that improves business operations and brings the greatest business value to the organization.
Co-ordinate training opportunities for new and existing users for all applications utilized by the Town including Cybersecurity and Artificial Intelligence.
Support digital transformation initiatives and continuous improvement projects across municipal departments.

Experience & Qualifications

Minimum of a College Diploma in Computer Science, Business/Accounting or a related discipline as deemed by the Employer – required (University Degree is preferred)
Minimum of three (3) years recent and relevant experience in a Business Analyst role – required
Certified Business Analysis Professional (CBAP), ITIL, COBIT and PMP designations preferred – asset
Experience working in the Municipal or broader public sector – asset
The successful candidate will have demonstrated project management skills and proven experience in overseeing the design, development, and implementation of business solutions, systems or products.
Advanced computer literacy and proficiency utilizing Project Management software and adaptability to program specific software.
Corporate core competencies including customer service, communication, teamwork, initiative/self-management, accountability, flexibility and adaptability.
Strong work ethic and a valid G Driver’s License with access to a vehicle.

Terms

The Town is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment interview, please advise us if you require accommodation.

This position is based out of Town Hall with regular visits to Town facilities.

We invite you to visit www.tecumseh.ca to obtain further information about the municipality.