Aquatic Leader

Position Details

• Number of Positions: 1
• Department: Recreation and Culture Services
• Location: Oak Ridges Pool
• Hours of Work: 17-35 hours per week. Weekdays—mornings, daytime, evenings and weekends based on facility schedule.
• Rate of Pay: $28.99 per hour
• Job Type: Permanent Part Time
• Posting Type: Internal and External

Position Summary

The Aquatic Leader is responsible for assisting with the delivery of aquatic programs and services, including administrative functions, on-deck leadership, and supervision of staff and volunteers for instructional programs, recreational swims, and private pool rentals.

The Aquatic Leader provides leadership, motivation, and supervision to part-time Attendants, Lifeguards, Swim Instructors, Deck Supervisors, and volunteers. Responsibilities include evaluating staff performance, completing maintenance tasks, and ensuring reporting procedures and follow-up are completed in accordance with aquatic policies and procedures.

Key Duties and Responsibilities

• Open and close the facility in accordance with opening and closing procedures.
• Lead staff in day-to-day operations, follow up, and communicate with full-time staff.
• Provide on-deck supervision during assigned instructional programs.
• Directly supervise and evaluate Swim Instructors, Lifeguards, Aquatic Attendants, and volunteers to maintain program quality.
• Provide the Aquatic Supervisor with detailed information on program status, customer feedback, inventory, and equipment maintenance and upkeep.
• Deliver new staff orientations.
• Assist with staff growth and development.
• Assist in preparing and delivering staff training to ensure staff have the necessary knowledge of City policies and procedures.
• Assist in preparing aquatic staff schedules.
• Supervise recreational swims and pool rentals.
• Tally, verify, input, and track part-time payroll.
• Respond to emergencies and lead the aquatic team, ensuring follow-up and reporting procedures are completed in accordance with City of Richmond Hill policies and procedures.
• Provide leadership and direction to part-time aquatic staff and volunteers during designated shifts, including mentoring and coaching.
• Assist the Aquatic Supervisor with inventory, purchasing, and delivery of program supplies.
• Provide the Aquatic Supervisor with input and feedback on the performance and evaluation of Lifeguards, Swim Instructors, Attendants, and volunteers.
• Perform instructional, lifeguarding, and deck supervisor duties as required.
• Assist with facility maintenance, including chemical testing where required.
• Assist reception staff with program registration, membership sales, and cash management where required.
• Prepare and maintain statistical information on instructional and recreational swims.
• Maintain all qualifications and keep current copies on file at each work location.
• Respond effectively to customer inquiries and provide excellent customer service.
• Perform all other duties as assigned.

Education and Experience

• Secondary School Diploma or equivalent.
• Current Lifesaving Society National Lifeguard (Pool) Certification.
• Current Lifesaving Society Swim Instructor Certification.
• Current Lifesaving Society Lifesaving Instructor Certification.
• Current Standard or Intermediate First Aid certification recognized by the WSIB of Ontario.
• Lifesaving Society Aquatic Supervisor Training.
• Lifesaving Society Bronze Examiner.
• 1–3 years of experience in an aquatic supervisory role, with a focus on municipal recreation.
• Recreation Leadership Diploma would be an asset.

Required Skills and Knowledge

• Ability to independently resolve problems and issues under minimal supervision.
• Familiarity with ActiveNet software and SAP.
• Proficiency in Microsoft Office Suite applications, with strong knowledge of Word.
• Demonstrated experience coaching, team building, supervising, and developing staff to achieve high levels of performance.
• Well organized, independent, and highly motivated, with the ability to handle multiple job responsibilities, set priorities, solve problems, and work with all levels of staff while meeting tight and conflicting deadlines.
• Proven interpersonal skills to foster and maintain cooperative working relationships with a variety of internal stakeholders, demonstrating high proficiency in conflict resolution and negotiation.

Leadership Competencies

• Builds people and culture.
• Cultivates open communication.
• Demonstrates personal leadership.
• Navigates and leads through complexity and change.
• Shapes the future.

Additional Information

All current City of Richmond Hill employees are required to apply via the “View Jobs for Current Employees” link on the City’s Careers Page.

We thank all candidates for their interest; however, only those under consideration will be contacted.

The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.