Job Description

Position Details

Job Type: Contract
Department: Licensing & Enforcement Compliance
Salary: $72,374.00 - $90,468.00
Hours per Week: 40
Location: Milton
Work Location: Flexible work arrangements, including hybrid work options and participation in the Town’s compressed work-week program (for eligible positions)
Closing Date: November 4, 2026 (closes at 12:00 am)

About Milton

Join one of Ontario’s fastest-growing and most dynamic municipalities. The Town of Milton is proud to deliver high-quality, sustainable municipal services that support a vibrant, inclusive, and forward-looking community where residents thrive, businesses succeed, and nature is respected and protected. Our vision is to foster a safe, diverse, and welcoming environment—one that honours its natural landscapes and rich heritage, supports thriving and inclusive neighbourhoods, nurtures a strong and balanced economy, and offers exceptional opportunities to live, learn, work, and play.

What We Offer

Payment in Lieu of Benefits (for contracts over 12 months)
Employee Assistance Program
Eligibility to participate in the OMERS pension plan
Paid time off, including vacation and incidental days (for contracts over 6 months)
Employee perks and discounts, including a discount on the Active Living Pass and Perkopolis

Position Summary

Under the direct supervision of the Supervisor, Licensing & Enforcement Compliance, this position is responsible for monitoring compliance with the Town’s by-laws related to animal control, noise, licensing and community standards as they relate to domestic species and wildlife. In addition, this position provides humane capture, handling, transportation and euthanasia of both domestic and wildlife species. Animal Services Officers are also responsible for the enforcement and administration of the Town’s Traffic & Parking by-law.

Major Job Responsibilities

Patrols assigned areas, responds to and documents inquiries and complaints from the public, law enforcement agencies or other animal services officers relating to enforcement and administration of Animal Control, Clean Yards, Business Licensing and Noise By-laws.
Preserves public safety by handling and transporting sick, injured, dangerous or deceased domestic and wildlife animals safely and humanely to shelters or veterinarians for impounding, treatment, disposal or rabies investigation.
Cleans, disinfects and maintains up-to-date records for municipal vehicles and equipment.
Conducts kennel inspections and prepares reports regarding requirements contained in the Town’s business licensing by-laws.
Covers after-hours on-call shifts to respond to emergency calls.
Enforces the Town’s Parking By-laws by monitoring compliance and responding to complaints and requests for enforcement of parking prohibitions.
Coordinates towing of unauthorized vehicles in accordance with Halton Region Police and Tow Policies.
Investigates and identifies by-law infractions.
Creates, opens and updates electronic investigation files.
Works closely with other municipal departments, Halton Regional Police Service, Burlington Animal Shelter, Halton Regional Health Department and the Milton Fire Department.
Investigates livestock claims as an appointed investigator.
Issues offence notices and administrative penalties.
Issues Part 3 penalty notices under the Provincial Offences Act.
Gathers evidence and obtains necessary documentation for prosecution.
Prepares court files, attends court and tribunal hearings, and presents evidence regarding violations of the Animal Control, Noise, Clean Yards, Business Licensing and Parking Control By-laws.
Serves notices stating specific defects to property owners or occupants and advises them of remedial measures required to comply with Town legislation.
Prepares court and tribunal documentation and presents evidence regarding municipal enforcement matters.

Education & Experience

Minimum Qualifications

Certificate or diploma in Police Studies/Foundations, Law & Security, Justice & Administration or a related field.
Minimum two years of animal control-related experience.
Experience interpreting by-laws and provincial legislation pertaining to municipal law enforcement and licensing.
Experience practicing safe animal handling procedures for dangerous or aggressive domestic animals.
Certified Municipal Law Enforcement Officer or able to obtain certification within three years.
Valid Ontario Class G driver’s licence with a satisfactory driving record.
Satisfactory criminal record check required.
Excellent interpersonal, investigative, detailed report writing and organizational skills.
Strong problem-solving skills and proven ability to resolve disputes in a manner that supports a high level of customer service.

Preferred Qualifications

Post-secondary education in Animal Care or Veterinary Technician is preferred.
Training related to wildlife and animals living in their natural habitat.
Experience related to parking enforcement.
Experience handling injured and deceased wildlife.
Experience confining, securing and transporting live and deceased animals.
Knowledge of the Dog Owners Liability Act.
Knowledge of the Livestock, Poultry and Honey Bee Protection Act.
Knowledge of the Fish and Wildlife Conservation Act.
Knowledge of the Migratory Bird Conservation Act.
Knowledge of the Provincial Offences Act (POA) Part 1, Part 2 and Part 3 penalty notices, as well as evidence collection.
Proficiency in Windows-based software, including Word, Outlook, Excel and Amanda, and parking control software.

Note to Applicants

This posting is for an existing job vacancy. The Town is an equal opportunity employer, committed to fostering a diverse, inclusive, accessible and respectful workplace. We encourage applications from all qualified individuals and are dedicated to fair and transparent hiring practices. We thank all who apply; however, only those selected to move forward in the process will be contacted.