Administrative Assistant (By-law Enforcement)

Position Details

• Position Type: Temporary Full Time (anticipated to December 31, 2026)
• Department: People & Corporate Services Department
• Location: City Hall (169 Front Street, Belleville, ON)
• Hours: 35 hours per week (Monday – Friday; 8:30am – 4:30pm)
• Employee Group: Union - CUPE
• Salary: Jurisdiction A Grade 7 $31.05 - $35.69 per hour
• Closing Date: Friday, October 16, 2026

Purpose And Scope

Reporting to the Manager, By-law Enforcement, this position provides administrative support to By-law Enforcement and ensures good customer service is provided to internal and external customers.

Key Responsibilities

• Provide customer service, both internal and external, on matters related to the By-law Enforcement section, with a focus on accessibility inclusive of diverse needs
• Respond to parking ticket complaints and general by-law inquiries (e.g., property maintenance, yard conditions, littering) in person, by email and by telephone
• Process and track parking ticket review requests
• Print and distribute parking tickets to facilitate payment processing
• Administer contractor parking permit requests and renewals
• Manage staff parking permits, including onboarding, renewal reminders, and coordination with Human Resources for staff departures
• Prepare and submit monthly Ministry of Transportation (MTO) documentation and associated payments
• Provide training and ongoing support for HotSpot parking technology to both staff and residents
• Issue temporary and monitor usage of overnight parking permits for residents
• Administer annual “On City” parking passes for municipal departments
• Receive and log Property Standards complaint forms and provide basic procedural information
• Prepare and send registered mail for enforcement orders and other formal notices
• Provide status updates to complainants to support improved customer service
• Enter and file parking ticket data in the appropriate systems
• Compile, produce and disseminate agendas for committees related to activities of By-law Enforcement and attend committee meetings, record minutes and post
• Prepare notices of trials and court dockets in connection with parking infractions and prepare related follow-up correspondence, ensuring accessibility for a diverse range of needs
• Lead the accounts payable process for the department, including the creation of purchase orders, reconciliation of invoices, and processing cheque vouchers, and maintain records of same
• Create and issue invoices in accordance with accounts receivable policies and procedures and initiate revenue collection procedures as directed
• Prepare weekly attendance reports for the purpose of payroll
• Provide departmental records management support, including maintaining filing system
• Assist with counter/phone coverage when needed and be appointed as Commissioner of Oaths to assist
• Assist with Municipal Election duties as required
• Perform other related duties, as assigned

Education/Training/Specialized Skills

• Two (2) year college diploma in business, office administration, public relations or accounting
• Current Satisfactory Criminal Record Check (“CRC”) prior to commencing work at the City of Belleville
• Completion of workshops/training sessions related to the position (preferred)

Work Experience

• Two (2) years, administrative support experience in a public sector office
• Computer literacy with advanced skills in Microsoft Office applications including Outlook, Word, Excel, etc.
• Exceptional organizational skills with the ability to manage multiple tasks and priorities in a demanding environment
• Excellent customer service skills, strong verbal and written communications skills
• Proven ability to work with professionalism and confidence with all levels of management and the public
• Previous experience working with confidential and sensitive material
• Knowledge of the Provincial Offences Act (preferred)
• Previous administrative experience in a Municipal department (preferred)
• Previous Court/Provincial Offences administrative experience (preferred)
• Previous experience with Vadim, iCompass, Cityview, Adobe Pro and WorkTech (preferred)

What’s In It For You

• Competitive market salary
• Optional enrollment in the OMERS Pension Plan
• Live, work, and play in the beautiful city of Belleville and experience all that it has to offer

How To Apply

Visit www.belleville.ca/careers

Please be advised that the City of Belleville uses email to communicate with their applicants.